Regulatory information

1. Who we are

Kinetic Lawyers is a firm of Scottish lawyers based at 2.7, The Hub, 70 Pacific Quay, Glasgow G51 1EA.

2. The Law Society of Scotland

Our lawyers are regulated by the Law Society of Scotland and must follow its practice rules and standards of conduct. You can check that a solicitor holds a current practising certificate using the Law Society's Find a Solicitor search.

The Law Society of Scotland, Atria One, 144 Morrison Street, Edinburgh EH3 8EX. lawscot.org.uk

3. Professional indemnity insurance

Scottish solicitors in private practice are required to hold professional indemnity insurance through the Law Society of Scotland's Master Policy. Details are available on request.

4. If you are unhappy with our service

We want to get things right. If you are unhappy with any part of our service, please tell the lawyer dealing with your case first. If that does not resolve it, you can make a formal complaint in writing to our client relations manager at the address above or by email to info@kineticlawyers.co.uk. We will acknowledge your complaint and explain how we will deal with it.

Scottish Legal Complaints Commission

If you are still not satisfied once our complaints process has finished, you can take your complaint to the Scottish Legal Complaints Commission (SLCC), the independent body that deals with complaints about lawyers in Scotland. There are time limits for doing so.

Visit scottishlegalcomplaints.org.uk for details of how to complain.

5. Courts

We act in claims in the Scottish courts, including the sheriff courts, the All-Scotland Sheriff Personal Injury Court and the Court of Session. Where a case needs representation in a higher court, we will instruct counsel and explain this to you first.